dh88 Privacy Policy —
Your data Our responsibilities

1Introduction

Dh88 places the highest importance on user privacy. This Privacy Policy explains what information we collect when you use the dh88.bar website and its associated mobile applications, how that information is used, and how your data is protected.

This policy was written with Bangladeshi players in mind, so every user can easily understand it. By creating an account or using dh88's services, you agree to this Privacy Policy. We believe transparency is the foundation of genuine trust.

2What data we collect

Dh88 collects certain necessary information to deliver its services and keep your account secure. A full breakdown is provided below:

3Use of Information

Dh88 uses the data it collects solely for specified purposes. No data is used beyond those purposes, and we operate strictly within the boundaries of this Privacy Policy.

• To create and manage your account and ensure its security.
• For processing deposits, withdrawals, and transactions.
• For KYC verification and age confirmation.
• To prevent fraud, money laundering, and other illegal activities.
• For customer service and support delivery.
• To customise your gaming experience based on your preferences.
• To inform you about promotional offers and bonuses (subject to your consent).
• To meet legal obligations and fulfil regulatory reporting requirements.

Dh88 never uses your data beyond the purpose for which your account was created. If your data ever needs to be used for a new purpose, you will be informed and your consent obtained in advance.

4Data Sharing and Disclosure

Dh88 does not sell your personal data or share it with third parties for advertising purposes. Data may be shared only in the limited circumstances described below:

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, or other payment gateways.
• Game provider: Game providers such as Pragmatic Play and Evolution receive game logs and betting data, but not your personal identity information.
• KYC partner: Identity verification providers receive your information solely for verification purposes.
• Legal requirement: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.

5Cookie Policy

Dh88.bar uses cookies to improve site functionality and make your browsing experience more seamless. Cookies are small files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to monitor site loading speed and performance.
• Functional Cookies: Helps remember your language and preferences.
• Analytics Cookies: Used to identify which pages receive the most visits.

6Data Protection Measures

Dh88 protects your data using industry-leading technology and practices. Our security framework operates on multiple layers, combining several protective measures at once rather than relying on any single one.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• All data stored on our servers is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available to secure your account.
• Suspicious login detection is active at all times.
• Staff are granted access only to the data they need.

7Your rights

Under dh88's Privacy Policy, you hold the following rights over your own data. To exercise any of these rights, please contact our support team.

• Right to Know: You may submit a request to find out what data we hold about you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Deletion: If you close your account, you may request deletion of your data (subject to legal obligations).
• Right to Withdraw: Consent to marketing communications may be withdrawn at any time.
• Right to Portability: You may request a copy of your data and we will provide it.

8Children's Privacy

Dh88 strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If we suspect that an underage individual has opened an account, it will be closed immediately and all associated data will be deleted.

9Third-Party Services

Dh88 uses certain third-party services on its platform, including game providers, payment gateways, and analytics tools. These services may have their own privacy policies.

• Only the minimum necessary information is shared with third parties.
• All partners are required to comply with dh88's privacy standards.
• Any partner found to have breached data will be immediately cut off.

10Data Retention Period

Dh88 retains your data for a limited period — while your account is active and, where legally required, for a defined period after it is closed.

• Active account data: retained for the full duration the account remains active.
• Transaction records: 5 years after account closure (in accordance with financial regulations).
• KYC documents: 3 years after account closure.
• Gaming logs: up to 2 years.

11Policy Updates

Dh88 may update this Privacy Policy as needed. For any significant changes, a notification will be sent to your registered email address and the revision date at the top of this page will be updated accordingly.

Continued use of dh88.bar after any changes takes effect will be considered acceptance of the updated policy. If you have concerns about any part of the policy, please contact our support team.

12Get in Touch

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.